Return and Refund Policy

Return and Refund Policy

Return & Refund Policy

Introduction

At Ricky Tech & Co. (“we”, “us”, “our”), we are committed to delivering high-quality web design and development services. To ensure clarity and transparency, this Return and Refund Policy outlines the terms and conditions under which we operate. Please read this policy carefully before engaging our services.

1. No Refund Policy

1.1 Service Commitment: Due to the nature of our services, all sales are final. We invest significant time and resources into each project to ensure the highest quality of work. As such, we do not offer refunds for any of our services once work has commenced.

1.2 Non-Refundable Services: The following services are non-refundable:

  • Initial consultations and assessments
  • Customized web design and development
  • Graphic design and branding
  • SEO and digital marketing services
  • Hosting, domain registration, and software licenses

2. Client Responsibilities

2.1 Project Scope and Approval: It is the client’s responsibility to thoroughly review and approve project deliverables at each stage of the project. We encourage open communication and feedback throughout the project to ensure that the final deliverables meet your expectations.

2.2 Change Requests: Any changes to the project scope must be documented and agreed upon by both parties. Additional charges may apply for changes or additions outside the original scope of work.

3. Dispute Resolution

3.1 Addressing Concerns: If you are not satisfied with any aspect of our services, please contact us immediately. We are committed to working with you to address any concerns and find a satisfactory resolution.

3.2 Negotiation and Mediation: In the event of a dispute, both parties agree to first attempt to resolve the issue through informal negotiation. If the dispute cannot be resolved through negotiation, both parties agree to consider mediation before pursuing any other legal remedies.

4. Changes to This Policy

We reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.

5. Contact Us

If you have any questions or concerns about this Return and Refund Policy, please contact us:

  • By email: Servicerickytech@gmail.com
  • By visiting this page on our website: https://www.rickytech.co.in/contact-us/
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